Customer Service
Deliverables:
- Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand.
- Assist clients when ordering online.
- Follow-up on orders and liaise with customers, retail, repair services, buyers, etc.
- Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.
- Assist customers with after-sales service issues.
- Be a primary contact for customer inquiries about the products and the brand.
