Customer Service

Customer Service
Deliverables:  
  • Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand.
  • Assist clients when ordering online. 
  • Follow-up on orders and liaise with customers, retail, repair services, buyers, etc.
  • Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.
  • Assist customers with after-sales service issues.
  • Be a primary contact for customer inquiries about the products and the brand.